Overview
Barista – Oakland, Berkeley, San Leandro or Alameda
Starbucks
As a Starbucks Barista, you will create the Starbucks Experience for our customers by providing legendary customer service with prompt service, quality beverages and products, and maintaining a clean and comfortable store environment.You will be responsible for modeling and acting in accordance with Starbucks guiding principles and best of all, you'll be part of a company that is consistently rated as a great place to work and the people here love what they do.Responsibilities and essential job functions include but are not limited to the following:
– Acts with integrity, honesty and knowledge that promote the culture, values and mission of Starbucks.
– Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team.
– Anticipates customer and store needs by constantly evaluating environment and customers for cues.
– Communicates information to manager so that the team can respond as necessary to create the Third Place environment during each shift.
– Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed.
– Contributes to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager.
– Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer. Discovers and responds to customer needs.
– Follows Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift.
– Maintains a clean and organized workspace so that partners can locate resources and product as needed.
– Maintains regular and consistent attendance and punctuality.
– Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards. Follows health, safety and sanitation guidelines for all products.
– Recognizes and reinforces individual and team accomplishments by using existing organizational methods.
– Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation
– Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays
– Meet store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and security, with or without reasonable accommodation
– Engage with and understand our customers, including discovering and responding to customer needs through clear and pleasant communication
– Comply with a dress code that prohibits displaying tattoos, piercings in excess of two per ear, and unnatural hair colors, such as blue or pink
– Prepare food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredients
– Available to perform many different tasks within the store during each shift
Food Service and Hospitality
18
Employment: Part Time
$12.88
Oakland
94601
Apr 29, 2016